Coronavirus Measures

All about our special COVID-19 hygiene concept

In one way or the other, COVID-19 is bothering us all, but for the duration of the ferry cruise, we would like to give you a break of this all. Therefore, we take several hygiene measures so that you do not need to worry at FRS. Of course, our hygiene concept is regularly adapted to the current requirements.

Information For Travelers From / To Risk Areas
  • Here you can find information from the Robert Koch Institute on international risk areas designated by the German Federal Foreign Office, Federal Ministry of Health and Federal Ministry of the Interior, Building and Community.
  • Here you can find general information about COVID-19 for travelers in different languages.

Boarding

  • During the boarding process, we kindly ask you to wear a face mask.
  • We equipped the vessel with several information signs that remind all guests and our employees of regular hand washing and disinfection. Of course, we provide all necessary means readily accessible.
  • We regularly disinfect all spots that are often frequented and touched.
  • Our staff has been specially trained and are there to help you answering any questions you may have.

Always Up-To-Date

  • Stay always well informed with our travel app FRS Travel. Here you can find the download.
  • Get the latest news and exciting background information most quickly on our social media channels. Subscribe!

On Board

  • Staff that is in direct contact with our guests is wearing face masks. Please wear a mouth-and-nose protection when boarding, seated and moving through the ship. Only in outdoor areas there is no obligation to wear a face mask on your seat.
  • Surfaces are disinfected regularly so that you do not need to wear gloves. The cleaning routines have increased and have been adapted to the current situation. The sanitary facilities are cleaned far more often, for example.
  • The capacity of the passengers we transport on our vessel is reduced by about half. This allows you to maintain a safe distance from other guests.
  • Clearly visible posters remind you of more frequent hand washing and disinfection. This information is also included in our onboard entertainment system.

If you have any questions – either online or on board –, do not hesitate to approach our trained staff at any time. Here you can find our contact form.